Frequently Asked Questions
Everything you need to know about your ShopSimon experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic orders via our online portal.
How do I find the right size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our brand-specific charts for the best fit.
Which payment methods do you accept?
ShopSimon accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.